Introduction

About Me

I have the best job on the planet!!

We are passionate about helping women serve others well. From defining their vision to wowing their customers is what we do.

Contact us today for a FREE customer service audit or go to our website and get our lastest book, SERVE BIG.

Business Description

Helping women entrepreneurs and small business owners get more referrals, increase their revenue and retain the customers they love.

My Skills

marketing
networking
customer-service
coaching
listening
problem-solving
team-building
goal-setting
skill-development
planning
rapport
relationship-building
customer-loyalty
results
organizational-effectiveness
adult-education
music
cpr-certified
bible
creative-strategy
public-speaking
teaching
leadership-development
leadership
blogging
training
management
small-business
conflict-resolution
facebook
fundraising
nonprofits
social-networking
group-dynamics

Work/Experience

Customer Service Coach at www.denisemock.net

January 2010 - Present
Love helping small businesses create exceptional customer service.


www.denisemock.net

CDC Director/ Children's Minister/ Education Minister at First Baptist Church

April 2003 - September 2007

Program Director/ Youth Director at St Mark UMC

August 1997 - March 2003

relief staff at Connie Maxwell Childrens Home

January 1996 - March 1997

Primary Therapist at Charles Aiken Academy

August 1995 - August 1997
coordinate treatment plans of boys between the ages of 7-16 yrs of age in moderate management care

Education

Erickson College

Degree: coaching certification
Field of Study: Professional Coaching

Lander University

Field of Study: Psychology

Greenwood High

Degree: High School Diploma
Field of Study: General Education

Honors/Awards

Denise Mock

Issuer: Women Strengthening Women
Date: Mar 09, 2012
Outstanding Speaker

Certifications

Denise Mock

Authority: Erickson College
License: Certified Coach
Start Date: Jan 08, 2009
End Date: Dec 14, 2009

Languages

English

Proficiency: Professional working proficiency

Publications

Serve Big, How to create exceptional customer service for your small business

Publication: Denise Mock
Date: Sep 24, 2013
Want to know how your small business can make a HUGE impact? Learn to Serve BIG! This book will be your go-to guide for taking your small business to the next level and beyond. You will learn how to: identify your company’s vision & mission, deal with difficult customers, have proper training that is consistent throughout your organization, gather/ use feedback to continually improve what you do, and much more! Serve BIG will teach you how to serve your customers in a BIG way that will keep them coming back for more and telling others about you.

Transition Well Coaching Journal

Publication: Denise Mock
Date: Jul 14, 2010
Journal A journal to help you discover your best you as your work with your life coach. Nurture your spirit, enjoy your relationships, and get what you want out of life.

Location

Contact Information

Greenwood, SC
Phone: 803 316 5572

Denise's Badges

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