Bernadette Boas, classically trained leadership and mindset coach, keynote speaker and trainer, and author (Shedding the Corporate B!tch, Shifting from B!tch to Rich in Life and Business) with a record of delivering breakthrough results to her clients, possesses both the savviness of a corporate executive with the get it done, creative spirit of an entrepreneur.
She is known for establishing trusted advisor relationships focused on creating cross-functional collaboration, developing high potential key leaders who create significant impact to the profit, revenue, leadership, and employee productivity of the business.
Joan Curtis proclaims: "She's highly committed to her business and to her clients. If you hire Bernadette as a business coach or consultant, you will not be disappointed. She challenges people to accomplish much more than they realize."
Prior to starting her own company, Ball of Fire Consulting (2008), Bernadette spent twenty-five years in corporate America in a mix of business consulting, program management and executive management positions, delivering multi-million dollar revenue increases, and double digit profitability to industry leaders such as Walmart, Target, Office Depot, Sears, Limited Brands, Federated Department Stores and others.
Specialties include: *Business and Strategy Planning and Execution
*Change Management and Organization Development
*Executive Coaching and Leadership Development
*Project Management, Goal Setting, Time Management and Process Improvement
*Business Discovery and Requirements Gathering
*Keynote/Public Speaking and Training
She is adapting her book, Shedding the Corporate B!tch, Shifting from B!tch to Rich in Life and Business into a screenplay; Confessions of a Corporate B!tch.
Get your career and business questions answered on RICHtip Tuesday's - http://www.blogtalkradio.com/sheddingthebitch
Ball of Fire Consulting delivers significant results for small to corporate size clients through our general business management and strategic consulting, leadership and personal development coaching, as well as our high energy and educational speaking and training services; improving the productivity, effectiveness, and profitability of leaders, businesses and company cultures.
Call 404.997.8074 for a complimentary 30-minute strategy session...https://calendly.com/balloffirestrategy/30min/03-16-2016
What do you like most about your profession?
I absolutely love being part of an individual's shift or transformation; whether at work or in their life. It is awe inspiring to see both the pain and the joy that pursuing one's goals brings about, as it opens up into a completely new life for them.
What questions do clients most commonly ask you? How do you respond?
Are you a team of 1? No, I am a team of dozens of expert resources, capable of addressing any and all problems, challenges and opportunities you will face in your business and life.
Describe a recent client engagement or project.
3 year consulting project as a Ghost CEO, partnering with the CEO of a manufacturer, to build the company up to the point of selling it (exit strategy). Though in business for 22 years, they lacked all of the basics for growth - sales, marketing, financial management and HR infrastructure. They relied on long term clients to carry them up to the point of hiring me. In under 3 years we doubled the business revenue, improved profit, implemented infrastructure in all of the above areas, added a couple of dozen of new clients, and got them to a point where the owners no longer wanted to sell it. It was challenging, painful, and so much fun!
What are 3 attributes you need to be successful in your industry?
Determination Service oriented mindset Leadership mindset
What are the most important things to consider when hiring a service provider in your field?
They are in it for the customer, not for themselves or the paycheck. If they don't understand your specific business, they understand business, and what is required to start, manage and/or grow it. For my speaking.... people want to be educated as much as moved and inspired. And they want to have fun. An ROI must be achieved for whatever investment a client is making in you.... you need to show and prove that ROI or don't show up.
How are you different than others in your profession?
I have the savviness of a corporate executive with the creative, know how of an entrepreneur..and bring all of my experience, lessons learned, best practices, pains and joys, with a ball of fire spirit, to every engagement I work.
What are your biggest professional influences (books, mentors, events)?
Pains and missteps (I don't believe in failures). Mentors from all aspects of my life, throughout my life, including one I compensate, and use weekly for the last 4 years. I am a lifetime student and read, observe, study constantly
How do you typically handle disagreements with clients?
Logically and in black and white. I am a detailed note taker (and journal writer)... and consistently get review and confirmation of discussions, learnings, decisions, action items, scope of work, proposals, etc.... More often than not, I simply recap what has been discussed or outlined, and go point to point to understand their concerns or disagreements, and address it one accordingly. Some to my favor, others to theirs.
Describe your proudest professional accomplishment.
Starting, building and still growing my own business.
What is one professional lesson you can share?
Understand - it may just not be your time. But it will be!
CEO at Ball of Fire Consulting
January 2008 - Present
A business growth and leadership consulting, coaching, training and public speaking practice offering small to large size companies, the leadership and operational focus that drives change and significant bottom line results to their employees, company, business cultures and them.
Our motto: We are dedicated, determined and committed to driving significant ROI for you and your company - guaranteed.
Vice President Professional Services Capabilities Development at Teradata
January 2006 - January 2007
Member of Global Professional Services leadership team responsible for driving associate productivity and effectiveness, customer satisfaction and business improvements (time to billability, on boarding, gross margin) via critical productivity optimization programs; Data Warehouse Solution Methodology, Professional Services Business Processes, Knowledge Management/Collaboration Networking, Organization Development, and Consulting Implementation Productivity Tools, for the +2500 professional services consultant organization.
Vice President Knowledge Enablement at Teradata
January 2004 - December 2006
Chief Knowledge Officer responsible for leading a global cross functional team (of 30 plus) in establishing a strategy, approach and business case, resulting in a significant investment in one of the top 5 corporate strategic initiatives - Knowledge Management/Collaboration Networks and Portals.
Led this team and ITS in the definition, development and deployment of the people, processes, content and infrastructure needed to drive substantial productivity improvement in the PS organization
Designated Top Talent (100 leaders) of NCR/Teradata as of 2005
Awarded Consulting Excellence award 2005 for successful deployment of the Knowledge Management Program
Director, Global Business Consulting Practices at Teradata
January 2003 - December 2003
Established a team of 11 responsible for deployment of global business procedures, practices and disciplines required to gain significant associate productivity in the selling, delivery and management of data warehouses within the field organization
Defined and deployed a global end to end business impact modeling and proposal management team responsible for tracking, measuring and reporting business improvements that lead to substantial return on investment for our Fortune 500 customers
Individual contributor to special projects for a newly formed Global Consulting Services Organization; communications, consulting guiding prinicipals, standards and processes)
Partner, Americas Central Business Consulting Practice at Teradata
January 2002 - December 2002
Assessed business needs, requirements, organizational and executive readiness, as well proposed business solution opportunities for major retail organizations; Target, SuperValu, Best Buy, Hallmark and others
Director, CRM Consulting Services, Americas at Teradata
January 2000 - December 2002
The following is a list of customer projects requiring mission critical risk mitigation, resolution of project implementation issues, and ensuring ultimate success in delivering business critical CRM solutions on time and within proposed budget; Federated Department Stores, and Wal-Mart
Senior Industry Consultant, Americas Retail at Teradata
August 1997 - December 2000
Consulted and lead CRM, DCM and other projects: Sears, Federated Department Stores, Limited Stores, Best Buy, Target, Apple Bee's, Office Depot and others
Awarded Consultant of the Year and Consulting Excellence awards 1999 and 2000 for exceptional customer service
Business Solution Support, Woman's Apparel Buyer at American Retail Group - Uptons and Byrons Department Store
August 1984 - August 1997
Spent 14 years in various merchandising and buying roles, led a business solution support team, as well as managerial functions.
Florida Atlantic University
Field of Study: Management/Marketing
NCR/Teradata Top Talent (top 100 leaders)
Issuer: CEO, Teradata
Date: Jan 01, 2005
Identified and designated as NCR Teradata Top Talent (top 100 leaders) as of 2005
Consultant Excellence Award 1999, 2000, 2001, 2002
Issuer: CEO, Teradata
Date: Jan 01, 2002
Consulting Excellence Awards 1999,2000,2001,2002
Top Customer Account Team 1999,2000, 2001
Issuer: CEO, Teradata
Date: Jan 01, 2001
Top Customer Account Team 1999, 2000, 2001
Global Consultant of the Year Award
Issuer: CEO, Teradata
Date: Jan 01, 2000
Consultant of the Year awards in both 1999 and 2000
FocalPoint Coaching Certification
Authority: FocalPoint Coaching
Start Date: May 01, 2008
End Date: May 01, 2010
Shedding the Corporate B!tch, Shifting from B!tch to Rich in Life and Business
Publication: Morgan James Publishing
Date: Aug 01, 2011
Shedding the Corporate B!tch" is one woman's real-life admission of what it's like to sell one's soul in exchange for ambition, greed and power at home and in the workplace. Its one woman's apology to all the people she hurt over the years in pursuit of those goals. But most importantly, it's her lessons, tips, and advice for aspiring corporate women who erroneously believe that 'manning up' and becoming a b!tch in order to achieve career success that is valuable.
PO Box 19561